HomeOhio SportsbooksbetJACK Ohio

What is the betJACK Ohio promo?

The betJACK Ohio promo is $500 in bet credits. Example: Create an account, make a deposit of $500, and place a bet with the same amount. If you lose, you will get $500 in bet credits.

betJACK OH Bonus

Sign-up bonus: $500 in Bet Credits
Promo code: No code needed
Minimum deposit: $10
Last updated: November 2023

Sportsbook overview

Sportsbook: betJACK
Legal in Ohio: Yes
Partner in Ohio: Jack Cleveland Casino
Payment methods:

In the bustling Ohio sports betting scene, betJACK has become a popular choice for online bettors, especially for those in and around the Cleveland area. In this betJACK Sportsbook review, we’ll cover details about how to sign up, what features users can expect, and provide an overall rating for the operator. Let’s get into it!

How to join betJack and claim the bonus

Screenshot of betJACK Ohio homepage

BetJACK’s welcome bonus consists of getting up to $500 in Bet Credits if your first bet doesn’t win. This bet only applies to new players, so the first thing you’ll need to do is get signed up at the sportsbook. You can do this through the betJACK website or through the betting app. Here are the steps you’ll need to complete:

  1. In either the browser or the app, go to betJACK’s registration page.
  2. Enter your legal first and last name, email address, and account password. Your password must be at least eight characters in length, and it must contain at least one capital letter, one number, and one special character.
  3. Check the boxes to verify you are at least 21 years old, that the information you provide is accurate, and that you agree to the terms and conditions of service.
  4. A four-digit verification code will be sent to your email address.
  5. After verifying your email, include your birth date, phone number, address, and the last four digits of your Social Security number.

When the above steps are completed, you’ll need to make a deposit (minimum $10) and make your first bet within 24 hours of the signup. If your first bet doesn’t win, betJACK will add bet credits to your account in the amount of your first bet.

The most effective way to take advantage of the betJACK promotion in Ohio

The most effective way to take advantage of the betJACK promotion in Ohio is by placing a large first bet. Because the bet credit is proportional to the amount of your initial wager, having your sizeable first bet miss would result in the most bet credit received.

When will my promo be credited?

BetJACK credits the promo for the welcome bonus within 24 hours of the initial wager settling. From there, you will need to place your bonus bet within seven days of the credit hitting your account; otherwise, the credit will be removed.

How to troubleshoot if the betJACK bonus is not working?

If your betJACK bonus is not working, there are a few things you can do to try to make things work:

  • Log out of your account and log back in.
  • If you’re on the app, make sure you have the latest version installed.
  • Make sure the device you’re wagering on is up to date.
  • Confirm that your first bet has settled.

Should you find the bonus is still not in your account after confirming the above, you’ll need to contact betJACK customer support. You can submit a support ticket through the website or app. Unfortunately, there is no phone number listed for assistance. However, you may be able to reach out over Twitter by sending a direct message to @betJACK_support, or via email to support@betjack.com.

Pros and cons of betJACK promo in Ohio

Before signing up with a sportsbook, it’s important to weigh the pros and cons. This also applies to the Ohio sportsbook promos offered, including the betJACK Ohio promo. Here are some factors to consider.


  • The max $500 bonus bet credit is larger than what is offered at some of the other Ohio sportsbooks.
  • There’s a low minimum bet to qualify for the credit ($10 minimum).
  • No promo code is necessary to access the bonus.
  • There is no bet type requirement or odds requirement necessary to qualify on your initial wager.


  • Bet credit comes in the form of one bonus bet. You cannot break the credit up into several smaller bets.
  • The bonus bet is not necessarily a dollar-for-dollar match but is awarded within a range. For example, if your first bet amount is between $100 and $199.99, your bonus bet will only amount to $100.
  • Bonus bet must be played within seven days, which is not as long a time frame as some other operators allow.

Terms and conditions for the betJACK promo in Ohio

Bonus bet is paid out as follows:

  • Initial bet: $10 - $24.99 = $10
  • Initial bet: $25 - $49.99 = $25
  • Initial bet: $50 - $99.99 = $50
  • Initial bet: $100 - $199.99 = $100
  • Initial bet: $200 - $299.99 = $200
  • Initial bet: $300 - $399.99 = $300
  • Initial bet: $400 - $499.99 = $400
  • Initial bet: $500+ = $500

Other terms and conditions for the betJACK promo includes:

  • Bonus bet is not redeemable for cash.
  • Bonus bet may not be transferred and will not be refunded if not used within seven days.
  • Bonus bet can only be used on wagers with odds of -200 or greater (-125, +200 are ok, -210 is not).
  • Wagers made with bonus bets cannot get an early cashout.
  • Bonus bet value is not included in a winning payout calculation.

Different types of bets on betJACK Sportsbook

Screenshot of betJACK Ohio Sport section

BetJACK Sportsbook has a wide selection available to players with markets in 16 sports (and varying leagues within those sports). Here are some of the more common and popular types of bets you’ll find:

  • Moneyline: The most straightforward bet type, a moneyline bet involves placing a wager on the winner of a sporting event. The method of victory (overtime, shootout, knockout, decision, number of sets, etc.) and margin of victory are irrelevant - the win is the only thing that matters.
  • Over/under: Over/under bets are great when you don’t want to pick an outright winner or victory margin. Also called “total” bets, over/unders most often include a combined point total between the two teams. However, they can also include bets on whether a player will tally over or under a statistical benchmark (passing yards, shots on goal, rebounds, etc.).
  • Parlay bets: Parlay bets involve combining multiple betting outcomes into a single wager to multiply winnings. They are more difficult to hit, but winning parlays with several legs can generate massive paydays.
  • SGP One popular variation is the same-game parlay which involves combining multiple bets within the same game. For example, an SGP on a baseball game between Cleveland and Cincinnati could involve combining bets on the Reds’ starting pitcher to record at least five strikeouts, Cincinnati’s catcher to have two or more total bases, and the Guardians’ slugger to hit a home run.
  • Future bets: Futures bets typically target season-long scenarios like teams winning a championship or players winning awards. You can make these bets before a season starts, and the odds are adjusted as the season progresses to reflect changing probabilities.

The best bonuses that will be on betJACK Sportsbook OH

Unfortunately, betJACK Sportsbook OH’s bonuses for existing players are rather limited, especially compared to other Ohio sportsbooks. We would hope to see an expansion in this area in the near future to benefit the players. Let’s look at some of the best bonus types betJACK could include at some point.

  • No deposit bonuses: The great thing about no deposit bonuses is they award bet credit without having to make a deposit in your account and can even be used if you do not have any funds in your account. However, they are exceptionally rare, regardless of the sportsbook.
  • Welcome bonuses: The one type of promo we would constantly expect from betJACK, welcome bonuses are the main way the operator recruits new players. These can come in a variety of forms, including but not limited to bonus bets, odds boosts, profit boosts, and deposit matches.
  • Daily & weekly profit boosts: Often applied to a percentage of winnings rather than a set dollar amount, daily and weekly profit boost programs increase the payouts on your winning wagers.
  • Parlay profit boosts: Similar to the daily and weekly profit boosts, parlay profit boosts apply only to winning parlays. However, because parlays often result in hefty payouts without a significant financial risk, parlay profit boosts are usually capped at a $100 payout.
  • Bonus bets: Bonus bets are wager tokens or credits that you receive in return for some type of action. BetJACK’s active welcome offer rewards new players with a bonus bet that scales in value with the amount of the losing initial wager.

Yes, betJACK Sportsbook is legal in Ohio. The company began its OH operations on January 1, 2023, the day Ohio sports betting launched. Since then, betJACK has become a key piece of the Cleveland sports betting landscape and it continues to push for further growth around the state.

The betJACK betting app in Ohio

BetJACK’s app is only available to Ohio players, and you can only place a bet through the Ohio betting app while you are physically located within the state borders. You’ll need to have geolocation services enabled on your device to confirm your location and enable you to place a wager.

The app holds a 3.7/5 star rating in the iOS App Store and a 2.5/5 star rating in the Google Play Store. This difference is a big concern, with Android users citing issues with the display and odds listings. Apple users did not report the same concerns, so it’s possible this is solely a UX issue on Android devices.

How to download the betJACK app on iOS

  1. Go to the App Store on your iOS device.
  2. Type in “betJACK - Ohio’s Sportsbook” in the search bar.
  3. Tap “Get,” then “Install” so the download begins (you may be asked for your Apple ID and password at this step if you weren’t already logged in).
  4. Wait for the download to complete, then log in with your betJACK credentials.
  5. Find a bet you would like to make and place a wager.

How to download the betJACK app on Android

  1. Log into the Google Play Store on your Android device.
  2. Search for “betJACK - Ohio’s Sportsbook” in the search bar.
  3. Click “Install” and let the download complete.
  4. Log in with your betJACK credentials to start playing.

Banking options at betJACK Ohio

BetJACK has a $10 minimum for all deposits and withdrawals. Depending on which of the banking options you choose, there may also be a variance in the maximum deposit or withdrawal amount. Here are the options players can choose from:


  • Cash (at retail locations only)
  • Online banking
  • Credit card (Visa, Mastercard)
  • Debit card (Visa, Mastercard)
  • PayPal


  • Cash (retail locations only)
  • Online banking
  • Credit card (Visa, Mastercard)
  • Debit card (Visa, Mastercard)

Customer support of betJACK sportsbook Ohio

BetJACK’s FAQ pages can be a bit confusing to navigate. However, there is a decent amount of information available to help you through any issues you may have (we hope you don’t have any, though).

FAQ: Available
Email: Support@betjack.com
Twitter: @betJACK_support
Phone: N/A
Chat: N/A

Does betJACK have a retail location in Ohio?

Yes, betJACK has two retail locations in Ohio. One is at the JACK Casino in Cleveland, the other is at the Thistledown Racino in North Randall, a Cleveland suburb.

These are the only locations where you can make a cash deposit to fund your sportsbook account. Just make sure you have a valid ID on hand or you won’t be able to use cash.

Our expert opinion on betJACK Ohio

BetJACK Sportsbook is a fine alternative to the other Ohio sportsbooks. Odds on the betting lines are often slightly more favorable to the player to increase participation at the book, and these small differences can add up to big payoffs over time. We think betJACK is uniquely positioned to become an Ohio industry leader should the state decide to legalize online gambling beyond sports betting.

In particular, we enjoy the look and feel of the betJACK app. Though there have been some issues reported by Android users, the design is eye-catching but not distracting. It is also very easy for new players to pick up and attune to, with a simple layout to browse markets.

However, betJACK is not without flaws. The minimal promotions are a big concern, as is the Android user experience mentioned above. Fixing these issues would go a long way to help betJACK increase in popularity across Ohio.

Our rating of betJACK Sportsbook Ohio


Welcome bonus
Payment options
Sportsbook app
Variety & features
Customer support

OH Betting has given betJACK Sportsbook an overall rating of 3.5 out of 5. This rating is based on the following criteria:

  • Welcome bonus - Rating 3/5: betJACK’s welcome bonus can include up to a $500 in Bet Credits for new players. However, this bonus comes in the form of one bonus bet (rather than a series of smaller bets), and this can handcuff players. Additionally, the bonus bet is not directly proportional to the initial wager; a $200 first bet and a $299 first bet would both award $200 as a bonus bet if the initial wager doesn’t win.
  • Payment options - Rating 4/5: We’d love to see more e-wallet expansion, especially since PayPal is permitted for deposits but not withdrawals. Adding other options like Apple Pay, Venmo, Skrill, etc. would make things more player-friendly and could speed up payouts.
  • Sportsbook app - Rating 3/5: We noted some significant issues with the Android user experience, including displays getting cut off or odds being flipped on the betting lines. While iOS users didn’t report these issues, we cannot comfortably rate the app higher while these issues are prevalent.
  • Variety & features - Rating 4/5: BetJACK offers 16 sports with multiple leagues and markets in each. The sportsbook could see this score increase with more promotional offerings, as there is little other variety at the operator without this.
  • Customer support - Rating 3/5: The FAQ/customer support pages can be a bit tricky to navigate, and there can be incomplete information. Having Twitter and email options are nice, but a lack of a phone number or a chat support feature result in a lower score in this category.


How popular is betJACK Sportsbook in Ohio?

BetJACK Sportsbook is popular in Ohio, especially with players in the Cleveland area. This is because sports bettors are more familiar with JACK Casino, so the brand recognition helped the sportsbook to grow. In the first four months of sports betting in Ohio in Ohio, betJACK saw nearly $10.5 million in betting handle.

How old do you have to be to bet with betJACK in OH?

To bet with betJACK in OH, you must be at least 21 years old. Ohio state law requires players to be at least 21 regardless of the sportsbook they play. Betting while underage can result in significant legal penalties.

Where can I find the best betJACK Ohio bonuses?

You can find the best betJACK Ohio bonuses at OHBetting.com. Here, we continue to update Ohio bettors with the promotional offerings from each of the state’s 20 licensed sportsbooks, giving you a one-stop shop for the best sports betting deals.

Is the betJACK promo safe?

Yes, the betJACK promo is safe. betJACK must comply with regulations set by the Ohio Casino Control Commission or risk losing its license to operate. You can be confident the promotions, along with your personal and banking information, are safe and secure for online betting.

What promos does betJACK have?

BetJACK’s promos will change throughout the year, especially as sports go in and out of season. However, you can consistently expect a welcome bonus for new players, as well as opportunities for bet credit for returning players.

Can I use a betJACK promo if I already have an account in Ohio?

Yes, if you have an account at another Ohio sportsbook, you can definitely establish a betJACK account and grab the sign-up bonus. In fact, you are free to open an account with every operator in the state if you choose to do so.

Do I need a promo code to activate the betJACK bonus in Ohio?

No, you do not need a promo code to activate the betJACK bonus in Ohio. BetJACK will automatically make you eligible for the welcome bonus when you create your account and place a qualifying wager.

What is the best bonus for betJACK Sportsbook in Ohio?

The definition of the “best” bonus for betJACK Sportsbook in Ohio will vary from player to player, and it may not be offered at all points throughout the year. However, we would make a case that the best is awarding new players up to $500 in Bet Credits if their first wager doesn’t win.

Fact checked by: Gary Garry