In the bustling Ohio sports betting scene, betJACK has become a popular choice for online bettors, especially for those in and around the Cleveland area. In this betJACK Sportsbook review, we’ll cover details about how to sign up, what features users can expect, and provide an overall rating for the operator. Let’s get into it!
How to join betJack and claim the bonus

BetJACK’s welcome bonus consists of getting up to $500 in Bet Credits if your first bet doesn’t win. This bet only applies to new players, so the first thing you’ll need to do is get signed up at the sportsbook. You can do this through the betJACK website or through the betting app. Here are the steps you’ll need to complete:
When the above steps are completed, you’ll need to make a deposit (minimum $10) and make your first bet within 24 hours of the signup. If your first bet doesn’t win, betJACK will add bet credits to your account in the amount of your first bet.
The most effective way to take advantage of the betJACK promotion in Ohio is by placing a large first bet. Because the bet credit is proportional to the amount of your initial wager, having your sizeable first bet miss would result in the most bet credit received.
BetJACK credits the promo for the welcome bonus within 24 hours of the initial wager settling. From there, you will need to place your bonus bet within seven days of the credit hitting your account; otherwise, the credit will be removed.
How to troubleshoot if the betJACK bonus is not working?
If your betJACK bonus is not working, there are a few things you can do to try to make things work:
Should you find the bonus is still not in your account after confirming the above, you’ll need to contact betJACK customer support. You can submit a support ticket through the website or app. Unfortunately, there is no phone number listed for assistance. However, you may be able to reach out over Twitter by sending a direct message to @betJACK_support, or via email to support@betjack.com.
Before signing up with a sportsbook, it’s important to weigh the pros and cons. This also applies to the Ohio sportsbook promos offered, including the betJACK Ohio promo. Here are some factors to consider.
Pros
Bonus bet is paid out as follows:
Other terms and conditions for the betJACK promo includes:
Different types of bets on betJACK Sportsbook

BetJACK Sportsbook has a wide selection available to players with markets in 16 sports (and varying leagues within those sports). Here are some of the more common and popular types of bets you’ll find:
The best bonuses that will be on betJACK Sportsbook OH
Unfortunately, betJACK Sportsbook OH’s bonuses for existing players are rather limited, especially compared to other Ohio sportsbooks. We would hope to see an expansion in this area in the near future to benefit the players. Let’s look at some of the best bonus types betJACK could include at some point.
Is betJACK Sportsbook legal in Ohio?
Yes, betJACK Sportsbook is legal in Ohio. The company began its OH operations on January 1, 2023, the day Ohio sports betting launched. Since then, betJACK has become a key piece of the Cleveland sports betting landscape and it continues to push for further growth around the state.
The betJACK betting app in Ohio
BetJACK’s app is only available to Ohio players, and you can only place a bet through the Ohio betting app while you are physically located within the state borders. You’ll need to have geolocation services enabled on your device to confirm your location and enable you to place a wager.
The app holds a 3.7/5 star rating in the iOS App Store and a 2.5/5 star rating in the Google Play Store. This difference is a big concern, with Android users citing issues with the display and odds listings. Apple users did not report the same concerns, so it’s possible this is solely a UX issue on Android devices.
How to download the betJACK app on iOS
How to download the betJACK app on Android
Banking options at betJACK Ohio
BetJACK has a $10 minimum for all deposits and withdrawals. Depending on which of the banking options you choose, there may also be a variance in the maximum deposit or withdrawal amount. Here are the options players can choose from:
Deposit
Customer support of betJACK sportsbook Ohio
BetJACK’s FAQ pages can be a bit confusing to navigate. However, there is a decent amount of information available to help you through any issues you may have (we hope you don’t have any, though).
Does betJACK have a retail location in Ohio?
Yes, betJACK has two retail locations in Ohio. One is at the JACK Casino in Cleveland, the other is at the Thistledown Racino in North Randall, a Cleveland suburb.
These are the only locations where you can make a cash deposit to fund your sportsbook account. Just make sure you have a valid ID on hand or you won’t be able to use cash.
Our expert opinion on betJACK Ohio
BetJACK Sportsbook is a fine alternative to the other Ohio sportsbooks. Odds on the betting lines are often slightly more favorable to the player to increase participation at the book, and these small differences can add up to big payoffs over time. We think betJACK is uniquely positioned to become an Ohio industry leader should the state decide to legalize online gambling beyond sports betting.
In particular, we enjoy the look and feel of the betJACK app. Though there have been some issues reported by Android users, the design is eye-catching but not distracting. It is also very easy for new players to pick up and attune to, with a simple layout to browse markets.
However, betJACK is not without flaws. The minimal promotions are a big concern, as is the Android user experience mentioned above. Fixing these issues would go a long way to help betJACK increase in popularity across Ohio.